Inquiries and orders
Overview of all inquiries and orders in one place,
easy and quick management of a centralized list through which you can never forget about a client.
How often has it happened to you that you are missing important information about a customer because
some employees are on vacation or have left the company in the meantime? This is why it is crucial to
have software that will archive all information in one place. Toscana CRM module helps to solve such
problems and improve your sales.
Send Inquiry
A centralized list of inquiries
All inquiries you receive, whether via email, phone, or online store,
end up in centralized inquiries and orders. Through that list, you have a clear overview of all
inquiries, and it is almost impossible to forget some as you can always see their status,
whether the client got a response or not, and in what phase it is.
Forgotten inquiries remain
one of the main reasons for lost sales. In today’s market, every client is important; therefore,
such a tool can immensely help improve customer service and increase sales. Inquiries that come
via email are quickly forwarded to the system, and there is no need to retype them, while phone
inquiries are entered manually using a simple form. All webshop and website-generated inquiries
end up in Toscana automatically. On the centralized list, besides status, you can also see other
necessary information related to the inquiry (company name, email address, name of the person
who sent the inquiry, important notes, inquiry description, and responsible person).
