Privatnost

At Toscana Systems, we respect the privacy of our customers, business partners, and visitors to our website who may choose to provide personal information (as defined below). We recognize the need for adequate protection and management of the personal data you provide to us.
This Personal Data Protection Policy (hereinafter: the Policy) covers the types of data that are collected, how your data may be used, with whom the data may be shared, how your data is protected, and your rights regarding the protection of personal data by Toscana systems d.o.o., Svetoklarska ulica 26B, 1020 Zagreb, Tax ID: 37847480286 (hereinafter: "Toscana systems,” "we,” "us,” "our" or "Company"). Unless otherwise stated in this Policy, Toscana Systems is the data controller (as that term is used under the EU General Data Protection Regulation ("GDPR")), which means that we decide how and why the data you provide to us is processed. This Policy may be amended or updated occasionally to reflect changes in our practices regarding processing your information or changes in applicable law.

We may collect your data directly from you, from third parties, and automatically through your use of our website. When you purchase our Services or register on our website (including subscribing to our newsletter, registering for an event, responding to a survey, or filling out a form), we may collect information that identifies an individual or uses reasonable efforts to identify an individual (“Personal Information”), such as are your name, address, phone number, company, email address, and contact preferences. Personal data collected online may be supplemented by the information you provide to us through other services and sources, as well as by other methods of data collection.

Regarding our website, we use cookies to give you the best experience on our website and for marketing purposes. By using our site, you agree to our use of cookies. The decision to provide personal data on our website is voluntary, and you can request to review, correct or delete your data from our system at any time by contacting us and sending a request to info@toscana-systems.eu.
However, if you do not provide the requested personal information, you may not be able to continue the activity or receive the benefit for which the personal information is requested. In addition, after you register on our website, we will be able to track your activity on our website even before you register (information that, if you have not registered, will remain anonymous to us).

Any information we collect from you may be used in any of the following ways:
• To provide you with our services, communicate with you about your use of our products and services, respond to your inquiries, fulfill your orders, and for other customer service purposes
Your personal information will not be sold, exchanged, transferred, or given to any company outside of Toscana Systems or our trusted third-party service providers for any reason without your consent except to provide the requested service and other, specifically mentioned further.
• We may send occasional informational or promotional content. However, you can always unsubscribe or choose not to receive promotional information from us by following the specific instructions in the email you received or by notifying us via the appropriate method below. It may take a reasonable period of time to process your request, no longer than 30 days for mail and telephone promotions and 10 business days for email promotions.
• Your information helps us respond more effectively to customer service requests and support needs.
• We continuously strive to improve our website offerings based on the information and feedback we receive from you.
• To perform research, technical diagnostics, and analytics related to the website.
• We may disclose personal information or any information submitted by you if we believe in good faith that disclosure of such information is useful or reasonably necessary to: (1) comply with any applicable law, regulation, legal process, or governmental request; (2) enforcing our policies, including investigations of possible violations thereof; (3) investigate, detect, prevent, or take action related to illegal activity or other wrongdoing, suspected fraud, or security concerns; (4) to establish or exercise our rights to defend against legal claims; (5) prevent infringement of the rights, property or safety of us, our users, you or any third party; or (6) to cooperate with law enforcement agencies or if we believe it is necessary to enforce intellectual property or other legal rights

We strive to keep your personal information accurate. We have implemented technology, management processes, and policies to maintain data integrity. We will provide you with access to your data when reasonable or, by relevant laws, the ability to change your data. To protect your privacy and security, we will take steps to verify your identity before granting access to or modifying your information. Requests to delete personal information are subject to any applicable legal and ethical reporting or record retention obligations. For access and/or correction of information, you can notify us at info@toscana-systems.eu.

Given that we operate globally, it may be necessary to transfer, store and process personal data in any other country outside Croatia where our subsidiaries or business partners provide our services. These countries' data protection and other laws may not be as comprehensive as those in the European Union. In these cases, we will take steps to ensure a similar level of personal data protection. You hereby consent to transfer your personal data to countries outside the European Union.

We do not sell, trade, or otherwise transfer personal data to external parties (except to third parties with whom we have contracted to provide services to us).

We use third parties, such as cookies and trackers, to collect aggregate data about website traffic and website interaction for marketing purposes to help us better understand visitors of our websites so that we can offer better experiences and tools on the website and for marketing purposes. These service providers are not permitted to use the information collected on our behalf except to provide services to us.

We may release your personal information when we believe release is appropriate to comply with the law, enforce our site rules, or protect our or others' rights, property, or safety.

You can request to review, change or update your data anytime by submitting a request to info@toscana-systems.eu. Due to the nature of our business, we may indefinitely require access to your personal information for our work. Therefore, unless you instruct us otherwise, we retain the personal data we collect for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our contracts.

We may correct, supplement or remove incomplete or inaccurate data at any time and our sole discretion.

Per best market practice, we are committed to using reasonable efforts to ensure the security, confidentiality, and integrity of the personal information you provide to us. Access to personal data is based on a need-to-know basis, with access only to authorized personnel. We also ensure that our suppliers, such as server services (data hosting), use best market practice security measures.

Although we take steps to protect such information, we cannot be responsible for the actions of those who gain unauthorized access and make no guarantees, explicitly, implicitly, or otherwise, that we will prevent such access. If a password is used to protect your accounts and personal information, it is your responsibility to keep it confidential.

You can contact us at info@toscana-systems.eu and request the following:
• To view, delete, change, or update any personal information related to you (for example, if you believe your personal information is incorrect, you can request that it be corrected).
• To opt out of such communications by following the opt-out instructions contained in the email. If you opt out of receiving emails about referrals or other information we think may interest you, we may still send you emails about your account or any products you have requested or received from us.

If you would like to file a complaint about how we have handled your personal data, contact us at info@toscana-systems.eu.

If you have any questions about this Policy or the information we collect about you, or if you feel that your privacy has not been treated according to this Policy, you can contact us at info@toscana-systems.eu.

We may revise this Policy occasionally, at our sole discretion, and the latest version will always be posted on the Website.